Snaile and Accessa have teamed up to launch Snaile Hub+, a smart locker platform that provides property managers with what the firms call a solution extending beyond package management.

“E-commerce has never been higher, and I feel like we should be able to offer that in a way that makes sense for us as a business but also isn't this massive, heavy burden on property management,” Snaile chief executive officer Jonathan Szucs told RENX.

Szucs bought Toronto-based Snaile in August 2024. The firm provides fully integrated, smart parcel locker systems for a variety of multiresidential and commercial users in over 1,000 Canadian locations. 

Szucs said Snaile’s technology needed an upgrade to make it better and easier to use for property managers. He came across Arlington Heights, Ill.-based Koloni (which has since changed its name to Accessa), which provides smart access and shared amenity technology, six months ago. 

The two companies made a deal whereby Accessa became Snaile’s tech and software provider and they’ve since been working on new features to enhance the locker systems.

Accessa’s "military-grade" encryption and access control systems ensure assets stay protected 24/7 while connecting with existing systems through application programming interfaces and integrations.

“I feel like logistics should be simple,” Szucs said. “We’re trying to make sure that the user experience is better than it's been across the board.”

Users can accept and send packages

Snaile has lined up 1,500 new locations for its Snaile Hub+ storage lockers — which will also enable users to ship or return products instead of having to seek an external outlet — for 2026. 

While couriers have QR codes that enable them to open lockers and drop off packages, customers will also have a QR code to notify couriers they’ve left packages in the lockers to be picked up.

“It saves the client a bunch of time and energy and money, and also reduces the impact on the environment because they're already there,” Szucs explained.

Snaile has spoken with Canada Post, Amazon, DHL, UniUni and Purolator about using the lockers to pick up returned products. It’s now testing that technology at 11 college and university sites.

Snaile Hub+ revenue model

Snaile Hub+ lockers can also provide a revenue opportunity, turning underused spaces into new income channels while reducing the workload on building staff.

“We're changing the way that logistics has been done,” Szucs said. “There's a monthly fee, but that monthly fee is going to start to pay you back money.”

Lockers used to cost an average of between $22,000 and $26,000 to acquire and install. But zero per cent down financing will be offered in 2026 and the monthly fees will be regulated against anything that's coming in and out. 

“Where it used to be a very heavy up-front cost for that service, now we're going to eat that cost and then get it back to the customer,” Szucs explained. “We have agreements with couriers and we have agreements with marketing companies so that each unit should start being its own revenue system, instead of focusing on you paying for the actual cost of the machine.”

Other innovations

Accessa’s expertise in smart locker systems, mobility solutions and access orchestration technology has the potential to also open up new amenities and opportunities for multiresidential buildings, including: laundry services; micro-mobility and e-bike rentals; shareable household products; and on-demand game and equipment checkouts.

Snaile and Accessa have created an application to allow users to reserve open-source lockers across Canada, which would be useful for travellers who want things shipped from their departure points to their destinations. Szucs said they’re working through the process and lockers can currently store articles for up to 36 days.

There are also plans to introduce a “home box” for individual residences in Q4 2026. It would eliminate opportunities for porch pirates to snatch packages left at doorsteps by couriers while also enabling residents to ship packages from home.

Future expansion

Snaile is looking to move into community centres and other public spaces to increase the availability of its lockers.

Snaile’s manufacturing is done in Mississauga and the company will also open another facility in Alberta to expand its reach. It’s targeting the installation of 5,000 units across the country.

“I love that we're Canadian and I love that we're built here,” Szucs said. “I'd like to see us maybe opening another place on the east coast as well to try to get a wider scope and then eventually, we’d probably do our own delivery as well. We're using Canadian companies for delivery, but eventually I would like to do it ourselves.” 

Snaile has a staff of 36 people and Szucs would like to see that number grow to 50 in 2026.

Since Accessa is based in the United States, there’s been growing interest in moving the Snaile Hub+ platform into the U.S., which Szucs said would most likely happen in 2027.