The top amenities residents seek in rental housing

Sarah Segal Residential Apartments National Jun. 2 2025

Amenities – so many options to choose from! The menu of amenities introduced by housing providers continues to grow each year, with every new offering more extravagant than the last.

Property managers: How best to communicate with tenants?

Sarah Segal Residential Property managers National Apr. 23 2025

Effective communication with tenants is a crucial aspect of a property manager's role. Their work becomes much more impactful when they know which communication channels to use for which specific purpose.

What would you trade for space in an apartment or condo?

Sarah Segal Residential Apartments National Feb. 28 2025

In the 2024 Canadian Multi-Residential Study (CMRS) we asked respondents that indicated they valued amenities to specify which they value and equally we asked those that preferred larger suites what they needed from their space.

Multires trends to watch in 2025

Sarah Segal Residential Multi-family National Jan. 6 2025

As we plan for the 2025 Canadian Multi-Residential Resident Study, our Shape Your Space circular feedback portal and the second annual Student Living Index, we're looking back on key stats from 2024 that we'll be measuring in the coming months.

Tenants want apps that enhance the rental experience

Sarah Segal Residential Proptech National Dec. 3 2024

Mobile applications, or apps, have transformed the way we interact with the world. From social media to shopping, entertainment to business, apps have become part of daily life. It is also changing the rental experience.

The rental experience: An increasing blend of online and in-person touch points

Residential Market Trends National Oct. 22 2024

Not long ago, when looking for their next rental, prospects used to rely on advertisements in newspapers. Can anyone remember how slow and tedious this process was? Fast forward a few decades and technology is playing an increasingly important role . . .

Multifamily residents want larger suites ... and they'll make sacrifices to get them

Sarah Segal Residential Market Reports National Sep. 11 2024

Insights from the simplydbs 2024 Canadian Multi-Residential Satisfaction Study (CMRS) offer interesting perspectives from over 24,000 respondents nationwide on development issues including suite sizes, the need for balconies, building amenities, parking preferences and much more.

Student housing and youth mental health: Survey finds strong correlation

Sarah Segal Residential Human Resources National Aug. 26 2024

As young people make their way to colleges and universities across the country, the housing shortage is more evident than ever. There are wait lists for residences, high rents on and off campus, and anxiety among both students and parents.

Tackling the housing shortage: Lessons from the Netherlands

Sarah Segal Residential Housing Markets International Jul. 22 2024

Canada isn't alone in its struggle to provide housing. Around the world countries are grappling with housing shortages. As Canada looks to solve its own shortage, it’s valuable to explore different ways this challenge is being tackled by other countries.

In adopting technology, building managers need to know reality, not perceptions

Sarah Segal Residential Proptech National Jun. 24 2024

In 2020, the pandemic caused a global disruption of processes and new ones had to be implemented practically overnight. Digital technologies once adopted to reduce in-person interactions, however, have today become essential tools for building managers and their tenants.

Industry Events

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